Returns & Exchanges

At Fujifilm Printlife, we want you to love your custom home decor and prints; if your order arrives damaged or contains manufacturing defects, we offer a hassle-free replacement or refund within 30 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and clear photos of the damaged or incorrect item to initiate your claim.

• 2.
  Review Process

  Our quality assurance team will review your photos and details within 2-3 business days to verify the production error or shipping damage.

• 3.
  Receive Authorization

  Once approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on whether the item needs to be shipped back.

• 4.
  Resolution

  We will immediately process a reprint of your custom product at no extra cost or issue a full refund to your original payment method.